The IRS will be adding 3,500 telephone representatives to answer queries about Economic Impact Payments. IRS Telephone Assistance and other services will remain limited, but answers for most common questions related to Economic Impact Payments are available on the IRS website (https://www.irs.gov/coronavirus/economic-impact-payment-information-center).
The IRS urges taxpayers to use the IRS website for obtaining updated answers to frequently asked questions about Economic Impact Payments and the Get My Payment tool. Those who wish to know the status of their Economic Impact Payment should check the Get My Payment webpage regularly. The information there is frequently updated as the IRS continues to process the remaining payments for delivery. Those eligible for an Economic Impact Payment but not required to file a tax return should use the Non-Filers tool if they wish to register for a payment.