The IRS has issued updated guidance to help individuals recognize legitimate communication from the agency and avoid falling victim to scams. As reports of fraud through emails, texts, social media and fake letters have increased, the IRS has clarified that it has not initiated communication through digital channels without prior consent. Scammers have posed as IRS representatives, claiming refunds or credits and including fraudulent links. Official contact has typically begun with a mailed letter or notice. Taxpayers have been advised to verify communications through their IRS Online Account or by reviewing official notice samples. In cases involving private debt collection, valid letters have included matching authentication numbers from earlier IRS correspondence.
Further, the IRS has ended most unannounced in-person visits by revenue officers to enhance safety. While agents have continued to call to confirm appointments after written notices have been sent, they have not left threatening messages or requested payment through prepaid or gift cards. The agency has urged individuals to report suspicious contact and consult the IRS website for secure payment options and scam alerts. By staying informed, taxpayers can protect their personal and financial information from fraudulent schemes.
